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1. A chargeback (or chargeback) occurs when your customer tells their bank they didn’t make/authorize the payment on your site.
2. The payment amount + $15 chargeback fee (+ $15 to counter the chargeback ) is deducted from your Stripe account.
3. There is a chargeback resolution process through which you have to prove the payment was valid. A chargeback rate above 0.75% is punishable.